Ticket Detail
Ticket Information
Customer114820 - 351
Cust Cross RefFIFTH THIRD
NameFIFTH THIRD-KINGS HIGHWAY BC
Address1910 KINGS HWY
City, State, ZipPORT CHARLOTTE, FL 33980
ContactHEAD TELLER
Phone(999) 999-9999 Ext: 00000000
Requested By
Ticket191-31105
Ticket Cross RefC21007493
CommentINTERFACE BOARD
Call TypeAGREEMENT
Agreement Type
Entry DateMay 18, 2021
Entry Time8:22 am
Close DateMay 25, 2021   8:18 am
Model Information
EquipmentDescriptionSerialIdentifier
ARCA VEROCASH RECYCLING UNITCVT201152017
Timestamps
TechDate CompletedTime (Central)Status
1780May 21, 202112:04 pmWORK DONE-AWAITS CLOSURE
1780May 21, 20219:20 amTECHNICIAN ONSITE
1780May 21, 20217:56 amTECHNICIAN EN ROUTE
1780May 21, 20217:22 amNEVER ARRIVED
1780May 21, 20217:07 amTECHNICIAN EN ROUTE
1780May 20, 20213:36 pmINCOMPLETE
1780May 20, 20218:44 amTECHNICIAN ONSITE
1780May 20, 20217:04 amTECHNICIAN EN ROUTE
1780May 18, 20218:22 amTICKET CREATED
1780May 18, 20218:22 amTECHNICIAN NOTIFIED
Onsite Labor
TechStart DateStart Time (Central)End Time (Central)
1780May 20, 20218:44 am3:36 pm
1780May 21, 20219:20 am12:04 pm
Travel Labor
TechStart DateStart Time (Central)End Time (Central)
1780May 20, 20217:04 am8:44 am
1780May 21, 20217:07 am7:22 am
1780May 21, 20217:56 am9:20 am
Customer Notes
DateTimeAuthorSubjectMessage
May 21, 202112:04 pmFIELD TECHWORK DONE/PROBLEM RESOLUTION I REPLACED THE INTERFACE BOARD
May 18, 20218:22 amWEB USERTICKET NOTE INTERFACE BOARD.
May 18, 20218:22 amWEB USERThis is a priority 1 call. 191-0031105 This is a priority 1 call. 191-0031105