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Ticket Information
Customer
114818 - 599
Cust Cross Ref
NAVY
Name
NAVY FCU-LAKE SHORES PLZ
Address
5193 SHORE DR
City, State, Zip
VIRGINIA BEACH, VA 23455
Contact
SHANNON
Phone
(757) 901-6536 Ext: 00000000
Requested By
ERIC
Ticket
37-30776
Ticket Cross Ref
C21009374
Comment
GETTINF FALSE FULL ERROR JUMPING FROM (See Notes)
Call Type
COVERAGE BEING VERIFIED
Agreement Type
Entry Date
Jun 16, 2021
Entry Time
9:13 am
Close Date
Jun 17, 2021 2:02 pm
Model Information
Equipment
Description
Serial
Identifier
ARCA CM18
CP18T0005031
Timestamps
Tech
Date Completed
Time (Central)
Status
1934
Jun 17, 2021
11:36 am
WORK DONE-AWAITS CLOSURE
1934
Jun 17, 2021
10:22 am
TECHNICIAN ONSITE
1934
Jun 17, 2021
9:28 am
TECHNICIAN EN ROUTE
1934
Jun 16, 2021
3:16 pm
PART ORDERED
1934
Jun 16, 2021
1:32 pm
TECHNICIAN ONSITE
1934
Jun 16, 2021
1:05 pm
TECHNICIAN EN ROUTE
1934
Jun 16, 2021
9:14 am
TECHNICIAN NOTIFIED
1934
Jun 16, 2021
9:13 am
TICKET CREATED
Onsite Labor
Tech
Start Date
Start Time (Central)
End Time (Central)
1934
Jun 16, 2021
1:32 pm
3:16 pm
1934
Jun 17, 2021
10:22 am
11:36 am
Travel Labor
Tech
Start Date
Start Time (Central)
End Time (Central)
1934
Jun 16, 2021
1:05 pm
1:32 pm
1934
Jun 17, 2021
9:28 am
10:22 am
Customer Notes
Date
Time
Author
Subject
Message
Jun 17, 2021
11:36 am
FIELD TECH
WORK DONE/PROBLEM RESOLUTION
REPLACED SENSORS AND TESTED
Jun 17, 2021
11:24 am
FIELD TECH
COUNT
1361916
Jun 16, 2021
9:12 am
CONTACT CENTER
TICKET NOTES
CASSETTE TO CASSETTE INSIDE THE CM18
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