Ticket Detail
Ticket Information
Customer114820 - 351
Cust Cross RefFIFTH THIRD
NameFIFTH THIRD-KINGS HIGHWAY BC
Address1910 KINGS HWY
City, State, ZipPORT CHARLOTTE, FL 33980
ContactRITA
Phone(941) 235-7960 Ext: 00000000
Requested By
Ticket151-3376
Ticket Cross RefC22010840
CommentJAM UNIDENTIFIED
Call TypeAGREEMENT
Agreement Type
Entry DateMay 25, 2022
Entry Time11:02 am
Close DateJun 3, 2022   5:53 am
Model Information
EquipmentDescriptionSerialIdentifier
ARCA VEROCASH RECYCLING UNITCVT201152017
Timestamps
TechDate CompletedTime (Central)Status
2026May 31, 202211:16 amWORK DONE-AWAITS CLOSURE
2026May 31, 202210:40 amTECHNICIAN ONSITE
2026May 31, 20229:38 amTECHNICIAN EN ROUTE
2026May 30, 20227:30 pmTECHNICIAN NOTIFIED
1563May 30, 20227:29 pmREASSIGNED
1563May 26, 20228:54 amTECHNICIAN NOTIFIED
2026May 26, 20228:53 amREASSIGNED
2026May 25, 202211:12 amTECHNICIAN NOTIFIED
2026May 25, 202211:02 amTICKET CREATED
Onsite Labor
TechStart DateStart Time (Central)End Time (Central)
2026May 31, 202210:40 am11:16 am
Travel Labor
TechStart DateStart Time (Central)End Time (Central)
2026May 31, 20229:38 am10:40 am
Package Tracking
CarrierWeightTracking Number
UPS0.28
1Z6345631302159556
Customer Notes
DateTimeAuthorSubjectMessage
May 31, 202211:16 amFIELD TECHWORK DONE/PROBLEM RESOLUTION CLEANED ALL SENSORS, TESTED GOOD.
May 27, 202210:52 amFIELD TECHFST 1563 NOTE CALLED SITE MULTIPLE TIMES AND WENT I CHOOSE TO SPEAK TO A REPRESENTATIVE IT O NLY RINGS AND LOOPS BACK TO MAIN MENU.
May 25, 202211:02 amWEB USERTICKET NOTE CUSTOMER STATES THE UNIT IS NOT WORKING PROPERLY, NEED TECHNICIAN ONSITE TO IN VESTIGATE ISSUES
May 25, 202211:02 amWEB USERThis is a priority 1 call. 151-0003376 This is a priority 1 call. 151-0003376