Ticket Detail
Ticket Information
Customer114818 - 524
Cust Cross RefNAVY
NameNAVY FCU-NORTH RICHMOND
Address5445 GLENSIDE DR
City, State, ZipRICHMOND, VA 23228
ContactDEBBIE HUNTER
Phone(804) 718-6633 Ext: 00000000
Requested By
Ticket223-20321
Ticket Cross RefP21004675
CommentPM REQUEST
Call TypeAGREEMENT
Agreement Type
Entry DateAug 6, 2021
Entry Time8:42 am
Close DateSep 2, 2021   10:45 pm
Model Information
EquipmentDescriptionSerialIdentifier
ARCA CM18TCASH RECYCLING UNIT-10 CASSCP18T0002155040115 28352
Timestamps
TechDate CompletedTime (Central)Status
2207Sep 2, 20211:33 pmWORK DONE-AWAITS CLOSURE
2207Sep 2, 20218:01 amTECHNICIAN ONSITE
2207Sep 2, 20217:22 amTECHNICIAN EN ROUTE
2207Aug 31, 202112:19 pmTECHNICIAN NOTIFIED
1934Aug 31, 202112:16 pmREASSIGNED
1934Aug 9, 20216:29 amTECHNICIAN NOTIFIED
2207Aug 9, 20216:28 amREASSIGNED
1934Aug 9, 20216:28 amTECHNICIAN NOTIFIED
2207Aug 6, 20218:43 amTECHNICIAN NOTIFIED
2207Aug 6, 20218:42 amTICKET CREATED
Onsite Labor
TechStart DateStart Time (Central)End Time (Central)
2207Sep 2, 20218:01 am1:33 pm
Travel Labor
TechStart DateStart Time (Central)End Time (Central)
2207Sep 2, 20217:22 am8:01 am
Customer Notes
DateTimeAuthorSubjectMessage
Sep 2, 20211:33 pmFIELD TECHWORK DONE/PROBLEM RESOLUTION CLIENT EMPTIED TCR. VACUUMED, CLEANED AND LUBED. UPDATED FW TO 7.2.4.0. TEST ED FINE BY CLIENT. TCR PM COMPLETE! PJGM
Aug 31, 202112:51 pmFIELD TECHPM SCHEDULING PM Schedule Date Updated To Thu Sep 2 (9:00 AM)